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Terms & Conditions

To view our full terms and conditions, click on the PDF file below. By booking with us, you agree to these terms and conditions.

Overview of terms and conditions
Your responsibility:
  • Keep the weed hatch clear of weed, rope, plastic etc...

  • Turn the grease gun daily

  • Provide photo ID

  • Provide £250 fully refundable deposit the day before arrival, which will be returned to you on the safe arrival of the boat on time

  • Wear life jackets provided

  • Return the boat in good condition, undamaged

Our responsibility:
  • Provide a clean boat and fresh laundry

  • Provide Public Liability Insurance

  • We do NOT provide your own personal insurance for loss or damage of personal belongings

  • Full fuel tank

  • Full tank of water

  • Boat Handling Tuition

  • To provide life jackets

Refund Policy
  • Full payment upon booking

  • Administration charge of £50 for amendments to booking

  • In the event of cancellation, the following scale of refunds will apply:

    • Cancellation before 8 weeks of departure will receive a 50% refund 

    • Cancellation within 8 weeks of departure will not receive a refund

    • Shardlow Narrowboat Hire may, at our discretion, offer a full or partial refund depending on our ability to rehire the boat for the whole of the hire period. 

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